All posts tagged: customer experience

Marketing is all about the Customer Experience

October 21, 2014

Marketing Strategy

I just attended a great webinar from IBM and Social Media Today entitled “What Does Customer Experience Mean for Your Social Business?” The Speakers: My Takeaway: The […]

How to Become Customer-Centric {explained in 16 tweets}

October 13, 2011

Marketing Strategy

I enjoyed today’s webinar from Vovici, What it Means to be Customer-Centric in 2012. Very relevant expertise from top customer experience experts Nancy Porte, VP of Customer […]